Customers arrive from every channel
WhatsApp, web chat, email, social, and commerce signals land in one operating view.
Integrations
Bring support, sales, commerce, and social conversations into one customer workspace without making teams jump between tabs.
Integrations are treated as context, not clutter. Every connected source should make the next reply easier to trust.
WhatsApp, web chat, email, social, and commerce signals land in one operating view.
Intent, urgency, prior context, and suggested replies are assembled before an agent opens the thread.
Automation handles the routine work while ownership, judgment, and escalation stay visible.
Operating layer
Use web chat, WhatsApp-style flows, email, and social entry points as one conversation layer.
Keep order and customer details close to the conversation when support depends on account history.
Route internal tools, APIs, and custom operations through the same ownership model.
Next step