Integrations

Connect the channels your customers already use.

Bring support, sales, commerce, and social conversations into one customer workspace without making teams jump between tabs.

Integrations are treated as context, not clutter. Every connected source should make the next reply easier to trust.

01

Customers arrive from every channel

WhatsApp, web chat, email, social, and commerce signals land in one operating view.

02

AI prepares the next best move

Intent, urgency, prior context, and suggested replies are assembled before an agent opens the thread.

03

Humans keep the relationship

Automation handles the routine work while ownership, judgment, and escalation stay visible.

Operating layer

Built around the work that happens after the message arrives.

Messaging channels

Use web chat, WhatsApp-style flows, email, and social entry points as one conversation layer.

Commerce context

Keep order and customer details close to the conversation when support depends on account history.

Private workflows

Route internal tools, APIs, and custom operations through the same ownership model.

Next step

Bring one real conversation flow. We will map how Tolk should handle it.

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