Tolk knows the next move.

AI context, instant replies, human handoff.

Our
Platform

Our platform provides you with the tools and resources you need to succeed.

Automate the work,
keep the context

Tolk combines AI suggested replies, real-time customer state, handoff controls, live chat, and reporting in one focused dashboard.

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Conversation context

Keep intent, labels, channel history, and next actions visible before an agent writes a reply.

10M+

Conversations handled across fast-moving support teams

AI workflow states

Route conversations through draft, review, approval, and handoff.

Draft

AI prepares the first response

Review

Agents approve sensitive answers

Resolve

Outcomes feed the next playbook

Outcome reporting

Watch channel volume, response quality, handoff reasons, and automation impact without leaving the inbox.

Hey Rachel, thanks for reaching out! I see that your last transaction was a dining purchase, which qualifies for 5x points, but only for Platinum Status Tier members.
You are currently in the Gold Status Tier, which means you currently earn 3x points on dining transactions.

Assisted live chat

Agents can accept AI help, adjust tone, and keep the customer moving while the full thread stays in view.

ActiveWorkflow Builder
trigger

Webhook

Receive data from external service

Connected
action

Database Query

Fetch user records

Connected
condition

Condition

Check user status

Connected
3 Nodes
2 Connections

Drag nodes to reposition

Integrations

Connect every customer signal

Bring chat, email, messaging, commerce, and internal systems into one workflow so every agent sees the full story.

Trustedbycustomerteamsthatmovefast

Teams use Tolk to keep AI assistance, human judgment, and customer history in the same operating layer.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.

Maya Hassan
Maya HassanHead of Support

Tolk gives our team one place to review AI answers, hand off sensitive conversations, and keep every customer thread moving.

Omar Farouk
Omar FaroukOperations Lead

The inbox feels calm even when volume spikes. Labels, ownership, and AI summaries make the next action obvious.

Lina Roberts
Lina RobertsCustomer Experience

We can test automation without losing human control. Every reply still has context, owner, and a clear audit trail.

Adam Novak
Adam NovakFounder

Tolk replaced a messy stack of chat tools with one workspace for support, sales follow-up, and AI triage.

Priya Shah
Priya ShahGrowth Manager

Campaign responses land beside customer history, so agents can qualify leads without jumping between tabs.

Alex Turner
Alex TurnerSupport Engineering

The AI layer is practical: suggest, summarize, route, and improve. It does not hide the workflow from the team.

Emma Williams
Emma WilliamsSaaS Founder

We launched chat, email, and WhatsApp workflows without stitching together another brittle internal dashboard.

Ryan Martinez
Ryan MartinezPlatform Architect

The product is built like operating software, not a widget. It fits the way real teams review and resolve work.